Frequently Asked Questions

This Agreement was last modified on 1 November 2024

1. What if the product I ordered is out of stock?

If a product is out of stock, we will notify you as soon as possible and may suggest similar options or offer a refund per our refund policy.

2. Can I return a product?

Yes, returns are accepted according to our Return Policy. Products should be in original condition and returned within the specified timeframe.

3. Why was my order canceled?

Orders may be canceled if product information is inaccurate, items are unavailable, or if there’s an issue with billing details. We strive to notify you immediately when this happens.

4. Can prices change after I place an order?

Product prices can change without notice, but if a price adjustment affects your order, we will inform you before processing the order.

5. How accurate are product images?

We work to display accurate colors and details, but variations may occur based on your device settings. If the product differs from what you expected, you may return it per our Return Policy.

6. What payment methods are accepted?

We accept various payment methods, which are displayed at checkout. Please ensure your billing information is accurate to avoid order issues.

7. Can I use multiple accounts for discounts?

Each customer can only use one account per offer. Multiple accounts with the same contact info may result in order cancellation or offer restriction.

8. Are third-party links safe to use?

We provide third-party links for convenience but are not responsible for their content or policies. Review third-party site terms before purchasing or engaging with their services.